Terms and Conditions

1. Our Services

The information provided through the Services is not intended for distribution to or use by any person or entity in a jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement. Individuals who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws to the extent those laws apply.

The Services are not tailored to comply with industry-specific regulations (including HIPAA, FISMA, or similar frameworks). If your use would be subject to such laws, or to the Gramm-Leach-Bliley Act (GLBA), you may not use the Services in a manner that would cause us to violate those requirements.

2. Intellectual Property Rights

We own or license all intellectual property rights in the Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, and other materials (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). The Content and Marks are protected by copyright, trademark, and other intellectual property and unfair competition laws in the United States and globally. The Content and Marks are provided “as is” for your internal business purpose only.

Subject to your compliance with these Terms and the “Prohibited Activities” section below, we grant you a limited, non-transferable, revocable license to:

• Access and use the Services; and
• Download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose.

Unless expressly permitted, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission. Requests for other uses should be directed to Info@1step.ai. If permission is granted, you must identify us as the owner or licensor and retain all copyright or proprietary notices.

We reserve all rights not expressly granted herein. Any breach of these intellectual property rights is a material breach of these Terms and terminates your right to use the Services immediately.

Your submissions. By sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. You agree that we may use and disseminate Submissions for any lawful purpose without acknowledgment or compensation. You are solely responsible for your Submissions and represent that they are original to you, do not infringe any third-party rights, and do not contain confidential information. You agree to reimburse us for any losses arising from your breach of this section or any third-party intellectual property rights.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit is true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and agree to comply with these Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If any information you provide is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any current or future use of the Services (or any portion thereof).

4. User Registration

Registration may be required to access certain features. You must keep your password confidential and are responsible for all use of your account. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following payment methods: Visa, Mastercard, American Express, Discover, and PayPal. You agree to provide current, complete, and accurate purchase and account information for all transactions. You must promptly update billing details, including email address, payment method, and card expiration date, so we can complete your transactions and contact you as needed.

All prices are listed in U.S. dollars. Applicable sales taxes will be added to your total. We may change prices at any time and reserve the right to correct errors or mistakes in pricing even after payment has been requested or received. We may refuse any order placed through the Services and may limit or cancel quantities purchased per person, per account, per household, or per order if we determine the order appears to be placed by dealers, resellers, or distributors.

6. Subscriptions

Billing and Renewal. Subscriptions renew automatically each billing cycle until canceled. You authorize us to charge your selected payment method on a recurring basis without requiring prior approval for each charge.

Free Trial. We offer a 60-day free trial to new users. The account will not be billed until you upgrade to a paid plan at the end of the trial.

Cancellation. You may cancel at any time by contacting us using the details in the “Contact Us” section. Cancellation takes effect at the end of the current paid term. If you have questions or are dissatisfied, email Info@1step.ai.

Fee Changes. We may update subscription fees and will communicate price changes in accordance with applicable law.

7. Prohibited Activities

You may use the Services only for their intended purpose. You agree not to engage in the following activities:

• Collecting data or Content to create a compilation, database, or directory without written permission.
• Misleading us or other users, including attempts to learn sensitive account information.
• Bypassing or interfering with security-related features or usage restrictions.
• Disparaging or harming us or the Services.
• Harassing, abusing, or harming another user.
• Misusing support channels or submitting false reports.
• Violating any applicable law or regulation.
• Engaging in unauthorized framing of or linking to the Services.
• Uploading or transmitting malware, spam, or other disruptive material.
• Using any automated system, including scripts, bots, or data-mining tools.
• Deleting copyright or proprietary notices from the Content.
• Impersonating another user or person or using someone else’s username.
• Uploading or transmitting any material that acts as a passive or active information collection or transmission mechanism (including clear GIFs, 1×1 pixels, web bugs, cookies, or similar devices).
• Interfering with, disrupting, or placing an undue burden on the Services or related networks.
• Harassing, annoying, intimidating, or threatening our employees or agents providing support.
• Attempting to bypass measures designed to prevent or restrict access to the Services.
• Copying or adapting the Services’ software, including Flash, PHP, HTML, JavaScript, or other code.
• Deciphering, decompiling, disassembling, or reverse engineering any part of the Services, except as permitted by law.
• Using or launching unauthorized automated systems such as spiders, robots, cheat utilities, scrapers, or offline readers.
• Using a buying agent or purchasing agent to make purchases on the Services.
• Collecting usernames or email addresses for unsolicited messaging or creating accounts under false pretenses.
• Using the Services to compete with us or for any revenue-generating enterprise.
• Using the Services to advertise or offer to sell goods or services.
• Selling or otherwise transferring your profile.
• Any other conduct that, in our judgment, harms us, users, or the Services.

8. User Generated Contributions

The Services do not currently offer a way for users to post public content. If you choose to send us feedback or materials despite this, you must ensure any submission is accurate, lawful, and compliant with these Terms.

9. Contribution License

You agree that we may access, store, process, and use any information or personal data you provide in accordance with our Privacy Policy and your preferences. By submitting feedback about the Services, you agree that we may use and share such feedback for any purpose without compensation. You waive all moral rights in any submission and warrant that no third-party rights are infringed.

10. Services Management

We reserve the right to monitor the Services for violations of these Terms, take appropriate legal action, terminate or suspend access to the Services, and otherwise manage the Services to protect our rights and ensure proper functioning.

11. Privacy Policy

All data we collect is governed by our Privacy Policy. By using the Services, you agree to the practices described therein. The Services are hosted in the United States; by continuing to use the Services from another region, you consent to the transfer and processing of your data in the United States.

12. Term and Termination

These Terms remain in full force while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OF THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we suspend or terminate your account, you are prohibited from registering and creating a new account under your name, a borrowed or impersonated name, or the name of a third party. In addition to suspension or termination, we reserve the right to pursue appropriate legal action, including civil, criminal, and injunctive remedies.

13. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on the Services, and we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We may change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance. Nothing in these Terms obligates us to maintain or support the Services or to supply any corrections, updates, or releases.

14. Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, applicable to agreements made and to be performed entirely within Delaware, without regard to conflict-of-law principles.

15. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute”), you and 1StepAI (each a “Party” and collectively, the “Parties”) agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations commence upon written notice from one Party to the other.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA Supplementary Procedures for Consumer Related Disputes (collectively, the “AAA Rules”). The AAA Rules are available at the American Arbitration Association website.

Your arbitration fees and your share of the arbitrator’s compensation will be governed by the AAA Rules and may be limited by them. If the arbitrator determines the costs are excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through document submissions, by phone, or online. The arbitrator will issue a written decision but need not include a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the AAA Rules or applicable law, the arbitration will take place in New Castle, Delaware. The Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the arbitrator’s award.

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Seattle, Washington. The Parties consent to and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in those courts. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) do not apply to these Terms.

No Dispute brought by either Party related in any way to the Services may be brought more than one (1) year after the cause of action arose. If any portion of this arbitration provision is found illegal or unenforceable, the Parties agree that the Dispute shall be decided by a court of competent jurisdiction, and the Parties consent to the personal jurisdiction of that court.

Restrictions

The Parties agree that arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a representative capacity on behalf of the general public or any other persons.

Exceptions

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Dispute seeking to enforce or protect, or concerning the validity of, a Party’s intellectual property rights; (b) any Dispute related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found illegal or unenforceable, neither Party will elect to arbitrate any Dispute falling within that portion, and such Dispute shall be decided by a court of competent jurisdiction as described above.

16. Corrections

The Services may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information at any time without prior notice.

17. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties or representations about the accuracy or completeness of any Content or about any websites or applications linked to the Services, and we assume no liability for: (1) errors, mistakes, or inaccuracies of Content; (2) personal injury or property damage resulting from your access to or use of the Services; (3) unauthorized access to or use of our secure servers and any personal or financial information stored therein; (4) interruption or cessation of transmission to or from the Services; (5) bugs, viruses, Trojan horses, or similar issues transmitted by third parties; or (6) errors or omissions in Content or for any loss or damage incurred as a result of using Content posted, transmitted, or otherwise made available via the Services. We do not warrant, endorse, or assume responsibility for any product or service advertised or offered by a third party through the Services or any hyperlinked website, and we will not be responsible for monitoring any transaction between you and third-party providers. Use your best judgment and exercise caution where appropriate.

18. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF SUCH LAWS APPLY TO YOU, SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

19. Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Terms; (3) your breach of the representations and warranties set forth herein; (4) your violation of the rights of a third party; or (5) any harmful act toward another user. We reserve the right to assume exclusive defense of any matter otherwise subject to indemnification, in which case you agree to cooperate at your expense.

20. User Data

We maintain certain data that you transmit to the Services to manage performance, as well as data relating to your use of the Services. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to activities you undertake. You agree that we have no liability for any loss or corruption of such data, and you waive any right of action arising from any such loss or corruption.

21. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. YOU CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

22. California Users and Residents

If a complaint with us is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.

23. Miscellaneous

These Terms and any policies or operating rules posted by us on or in respect to the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permitted by law, and we may assign any or all of our rights and obligations at any time.

We are not responsible for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us by these Terms or your use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them and you waive any defenses based on the electronic form of these Terms or the lack of signatures.

24. Contact Us

To resolve a complaint or request additional information about the Services, please contact: